Total Zimbabwe (pvt) Ltd Head Office - Harare

1.0 2 Reviews
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Company name
Total Zimbabwe (pvt) Ltd Head Office
Location
1 Auckland road, Southerton, Harare, Zimbabwe
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Contact number
+263 782 708 433
+263 754481
Website address
E-mail address
Location map
Company description
TOTAL IN ZIMBABWE

Energy company established in 1960

With close to 100 operational retail network stations and over 100 general trade and specialties customers

Vision

Total Zimbabwe has the vision of winning recognition from its customers and partners for the quality and safety of its operations as a market leader, while creating value.

Mission

To be the leader energy company by the quality of our products and services
To focus on the fulfilment of our customer satisfaction
To integrate sustainable development in our business activities and to have an active participation in the local life (community and public at large).
Value principles

Quality and safety matters are given due attention in Total Zimbabwe. As a world class energy company, the Group has issued very  
Show more strict regulationsregarding its activities.
We strive to meet our customers’ expectations while continuously improving the quality of our products and services with the application of “best practices” as a philosophy.
We are committed to protecting our environment through a permanent dialogue with local authorities, customers and partners in a responsible, ethical and transparent manner.

Objectives

To be first-in-class in operational excellence, safety, and professional behaviour.
To be the leader in Zimbabwe, in product quality and services.
Togetherness: to build strong teams, with shared goals, at units, departments and subsidiary level.

The new look TOTAL Service Station is inspired by the desire to demonstrate that the TOTAL brand is ECO friendly and ECO conscious. The new look and design has automatically re-energized the high level of service we offer our customers through its innovative and modern service stations. It boasts of

A totem that blends into the environment
A friendly and functional environment
Enhanced and clean service area
It also communicates sustainable development to customers and station visitors. The warm ambience makes Total service stations cooler and fresher.

SHOP AND FOOD SERVICES
Our stores offer a range of everyday essentials such as drinks, snacks, groceries or hygiene products so you can find whatever you need – whenever you need it. You'll also find an extensive range of lubricants and car care products. Just think of your Total service station as your one-stop shop.

And if you've run out, just run in – some stores are open 24 hours to make your shopping experience even more convenient.

Reviews

2 Reviews
1.0
 
Write a Review
1.0
Useless customer service
I Ecocashed money to Total to credit my Total card as paynow wasn't working and it was urgent. That was on Monday and still nothing on my card. They don't call back or answer emails and are doing nothing about it, and I'm stuck with no fuel and can't go anywhere. Completely useless customer service and totally inefficient and useless.
1.0
i called at 12.59 to place an order for bulk fuel purchase and the security guard answered and told me sales staff had gone to lunch? honeslty in this environment who doesnt take orders because its lunch time? why not alternate your employees staff breaks?

I am dissapointed and shocked
PUBLIC USER
Total never answers their phones what is up with that though? That is poor service delivery
PUBLIC USER
Total poor services ,no client services anymore at your organisation.
PUBLIC USER
musatipe ma phone number enyu kana musingadaire mafoni acho

Questions & Answers

How can I get a total fuel card?
I have read in the media that Total Zimbabwe is rolling out solar lamps. Where can these be viewed and bought?

Verified Business

The accuracy of the company profile for Total Zimbabwe (pvt) Ltd Head Office is validated by the company owner, representative, or directory administrator.
Registered with us in February 2012
Last update on January 2021

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