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LUCKMORE KUWAZA

retrenched

Iam looking for any suitable position in the banking sector.I have over 16 years experience spanning from microfinance,retail operations ,customer service and investment banking(unit trusts)

Work Experience

  • 2013 - 2018
    Microcred Zimbabwe
    Customer Service Supervisor
     Supervising account creation and loan disbursements  Authorizing loans in the system  Generating all system reports
     Implementing BackOffice policies and procedures to maximize output.  Overseeing the administration and filing of all branch documents( security and customer documents  Performing branch logistics and human resources’ line manager function for the operations section.  Attending to branch system issues and reporting to Group IT  Attending to client queries
  • 2010 - 2013
    Afrasia Bank Limited
    Personal Banker
     Taking deposits,cashing withdrawals and transfers processing  Account opening  Issuing and linking debit cards  Unit trusts  Atm custodianship  Vault custodianship  Processing branch cash summaries
  • 2009 - 2010
    Kingdom Asset Management(Kingdom Unit Trusts)
    Client Liaison Officer
     Cross selling bank products to targeted accounts and existing clients on the portfolio.  Client relationship management i.e interacting with clients to obtain financial needs,conceptualise problems and providing solutions and superior service.  Gathering market intelligence and competitor analysis.  Unit trust accounts creation.  Processing of redemptions,transfers and switches.  Creation and liquidation of units.  Generation of the monthly cash register.  Writing balance confirmation letters.  Doing end of day processes-pre and post back-up in Limon.  Attend to telephone and walk in clients.
  • 2006 - 2009
    Kingdom Asset Management(Kingdom Unit Trusts)
    Back Office Clerk
     Unit trust price calculations  Processing redemptions and switches  Maintaining the monthly payment register  Processing units creation and liquidation  Managing end of day processing
  • 2002 - 2005
    MicroKing Finance-a division of Kingdom Bank Limited
    Loans Officer
     Credit evaluation  Credit appraisal and analysis  Credit portfolio management  Relationship management

Education

  • 2006 - 2015
    Institute of Bankers Zimbabwe
    IOBZ Diploma
  • 1997 - 1998
    Mutare Polytechnic
    Diploma in Marketing
  • 2018 - 2021
    Zimbabwe Open University
    BSc Honours in Banking and Finance

Skills

  •  Innovative  Good communication skills  Team player  Self starter  Excellent interpersonal skills

Hobbies

  • Reading business magazines,Travelling,playing snooker

Personal Details

  • Sex: Male
  • Marital Status: Married
  • Religion: Christian
  • Nationality: Zimbabwean
  • Date of Birth: 05 July 1976

References

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