Microsoft Support Service Level Agreement (SLA)

About the product
Adonai Microsoft Support (AMS) provides access to the professional services and technical expertise that enterprises need to help them maximize business value and minimize total cost. Our support professionals are fully committed to ensuring we match your requirements and support your business goals through Support’s comprehensive suite of services, which is focused on four key areas of customer needs:

1. Technical Account Management
2. Incident Prevention Services
3. Technical Support Services
4. Information Services
Price
Subject to discussion
Contact with supplier
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