Job vacancy Technical Support Officer

Announced

12 March, 2024

Job Type

Employee

Job Status

Full Time

Job Title

Technical Support Officer

Job Location

Harare

Job Presentation

Our Banking sector client is looking to hire a skilled Technical Support Officer to provide expert knowledge and top-notch support to facilitate the resolution of technical issues for their customers. You will be required to respond to report tickets and assist clients via remote access or on-site.

Experience	3 Years
Education Level	Degree
Qualifications	Computer Science / Information Technology
Software	Python / Microsoft SQL server
Knowledge Of	Operating Systems / Web Services / Financial Systems / API / Remote Access Systems
Skills To	Communicate
Ability To	Troubleshoot

Requirements

Attend in-person meetings with clients to analyze, troubleshoot and diagnose system problems
Actively update, maintain and monitor all aspects of supported systems
Install and configure computer systems and applications
Respond to customer inquiries and assist in troubleshooting and resolving challenges
Assist management in creating training materials pertaining to enterprise systems
Organize and file documentation pertaining to warranties and instructional guides for systems
Providing basic software training
Completing job reports

Salary

Negotiable

Valid Till

12 Jun, 2024 (44 days left)

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